Privacy Policy

1. Introduction

Ramen Labs Inc (“Ramen Labs,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our SaaS platform for AI-powered sales automation for early-stage startup founders (“Service”). By using our Service, you consent to the practices described in this Privacy Policy.

2. Company Information

Ramen Labs Inc
19 Kris Ct, Newark, DE 19702
Governing Law: Delaware, USA

3. Information We Collect

We collect personal information that you provide to us directly or that is automatically collected when you use the Service. This may include:

• Account Information: Name, email address, and billing information for subscription management.
• Usage Information: Data on how you interact with the Service, including pages visited, features used, and other activity within the platform.
• Cookies and Tracking: We may use cookies and similar technologies for analytics and product improvement purposes.

No other personal information is collected without your consent.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Manage subscriptions and process payments
• Respond to customer support inquiries
• Improve our Service and understand usage patterns
• Communicate important updates regarding the Service

We do not use personal information for marketing purposes unless you explicitly opt in.

5. Data Sharing

Ramen Labs does not share your personal information with any third parties except as required to comply with the law or legal process. We do not sell or rent your personal data.

6. Data Retention

We retain personal information for as long as your account is active and for one year after account termination to meet legal obligations, resolve disputes, and enforce our agreements.

7. International Users and GDPR Compliance

Ramen Labs complies with applicable data protection laws, including the GDPR for users in the European Union.

• Your Rights: You may request access to your personal data, correct inaccuracies, request deletion, or restrict processing.
• Consent: You must provide explicit consent for any data collection subject to GDPR requirements.
• Data Processing: Ramen Labs acts as a data processor for data collected via the Service; you are the data controller.

8. Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Service is intended for users 18 years or older. We do not knowingly collect information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it.

10. Your Rights

You may:

• Access and review your personal information
• Request corrections or updates
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at support@ramen.so.

11. Updates to This Privacy Policy

Ramen Labs may update this Privacy Policy from time to time. We will post the updated policy with the effective date. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact

For questions regarding this Privacy Policy or your personal data, contact us at:
Email: support@ramen.so
Address: 19 Kris Ct, Newark, DE 19702